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Privacy Policy

Privacy Policy


This site contains cookies. Cookies are used on this website to provide the user with access to functions such as ordering information material and choice of language.

If you do not desire to accept cookies, you must then exit this website.

Cookies and how we use them

Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Retention for 26 months and will not be shared. You can prevent Google’s collection and use of your personal data by downloading and installing the browser plug-in available linked here.

Used by Google Tag Manager to control the loading of a Google Analytics script tag. Retention per session and will not be shared. Google Tag Manager does not store any data about the visitor. It’s just a system that helps transport data to 3rd party tools, client-side.


Legal statement

The materials on this website (the “Site”) are provided by Compost Connect (ABN 48 119 998 711), as a service to its customers and may be used for informational purposes only. Single copies may be downloaded subject to the provisions below.

By downloading any materials from this site, you agree to these terms. If you do not agree with them, do not use the site or download any materials from it.

Trademark Information

All names, logos and trademarks are the property of Compost Connect, its affiliates, related companies or its licensors or joint venture partners.

BioPak’s trademarks and brand names may be used only in accordance with the use permitted according to this Legal Statement or with prior permission from Compost Connect.

Any use of Compost Connect’s trademarks in the advertising and promotion of Compost Connect’s products requires proper acknowledgement.

Restricted Use/Single Copy License

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips and software is the property of Compost Connect or its content suppliers and is protected by international copyright laws. Unauthorized use or distribution of any materials at this Site may violate copyright, trademark, and/or other laws and is subject to civil as well as criminal sanctions.

This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial use that is not expressly permitted by Compost Connect. You may download one copy of the information found on BioPak sites on a single computer for your personal, non-commercial, internal use only unless specifically licensed to do otherwise by Compost Connect in writing.

You may neither modify, use or transfer the information for any commercial purposes; nor remove any copyright or other proprietary notices from the information. You agree to prevent any unauthorized copying of the materials and to ensure that all employees – if applicable – of your organization adhere to these limitations.

Compost Connect does not grant any expressed or implied right to you under any patents, copyrights, trademarks or trade secret information.

User Submissions

Any material, information or other communications you transmit or post to this Site will be considered non-confidential, non-exclusive, royalty-free, irrevocable, fully sub-licensable and non-proprietary (“communications”). Compost Connect will have no obligations concerning the communication.

Compost Connect will be free to disclose, copy, distribute, incorporate and/or otherwise use the communications, together with all data, images, sounds, text, and other things embodied therein, for any and all commercial or non-commercial purposes.

In case you submit personal data to this Site or otherwise to Compost Connect, you hereby consent to Compost Connect´s use of such data for the purposes of evaluating your information and market Compost Connect´s products and services, including a right to transfer the data to third countries and post information on the Internet. Compost Connect will be responsible under Australian Law for such processing of personal data and you can contact Compost Connect in case of incorrect data or other issues related to the personal data.


Compost Connect may revise these Terms at any time by updating this posting.

Compost Connect reserves in its sole discretion, the right to (1) change this Legal Statement; (2) monitor and remove postings; and/or (3) discontinue site availability at any time without notice.

If any term, condition, or provision of this Legal Statement is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.


Compost Connect’s aim is to protect the privacy of individuals who visit the company’s websites. All persons whose personal data is processed by Compost Connect shall at all times feel confident that the person’s privacy is respected and that due care is taken regarding his or her personal data. We collect information from you when you register on our site or fill out a form. You may, however, visit our site anonymously. Compost Connect is the sole owner of the information collected on this site and we will not share your information with any third party outside of our organization, other than as necessary to fulfil your request.

The personally identifiable data collected by the website may include but is not limited to:

  • Name
  • E-mail
  • Phone number
  • Company name
  • Address
  • Website
  • Social media profile
  • Usage data

Usage Data

Usage Data is collected automatically when using the website. This may include information such as your device’s internet protocol address, browser type, browser version, the pages of our website that you visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access our website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device that you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system

The personal data provided by you will be processed in one of the following ways:

  • To provide information and services you request
  • To personalize your experience
  • To process transactions
  • To improve our website
  • To improve customer service
  • For marketing purposes provided you give your consent to this
  • To list your business profile on the Compost Club map and direct customers to your location
  • To list your business profile on the sustainable packaging directory and direct users to your website
  • To list your business as a waste partner and email you customer inquiries

Compost Connect may give your name, e-mail address, phone number and/or postal address to third parties such as a waste partner or distributor of compostable products in order to fulfil your request.

On our behalf, they will provide you with the information service or products in which you have expressed an interest.

Individuals have the following basic rights concerning data registered by Compost Connect – to:

  • access and read their data
  • have their data corrected or deleted
  • object to usage of their data
  • express any concern they have about our use of their data

The above rights are valid unless they are in conflict with laws or other legitimate use Compost Connect has for processing the personal data.

Compost Connect takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site.

Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

To review and update your personal information to ensure it is accurate, contact us at

For any other issue concerning personal data and privacy policy contact us at


How often do you send emails and what do they contain?

The frequency varies from once a month to once a quarter, and the purpose is to send relevant information and offers.

What details do you collect?

For the newsletter, a name and email address are required. To add your business to the Compost Club map, we ask for your name, company name, email address, web or social media page, phone number and address. For the contact form, we ask for your name, company name, email, website and phone number so we can form a tailored response.

Do you use the details for any other purpose?


How long do you keep the details you collect?

For the newsletter, your email address and activity are kept until you opt to be removed from our database. You can opt-out via the unsubscribe link in the email or request to be removed at

For the Compost Club map, data is stored until you request to have it removed via For the contact form, we do not store this data.

Do you share personal data that’s collected for the newsletter and samples with third parties?


How do I get my personal details removed?

They are removed when you opt to be removed from our database. You can opt-out by emailing us at


If you have any questions about this privacy policy, you can contact us by email at